Maintenance and Support
At Click Here Labs, we offer a wide range of ma intenance and support services tailored to meet your specific needs, from basic technical upkeep to fully customized solutions. Our goal is to keep your websites and digital assets running smoothly, securely, and effectively in today’s fast-paced digital world.
At Click Here Labs, we offer a wide range of ma intenance and support services tailored to meet your specific needs, from basic technical upkeep to fully customized solutions. Our goal is to keep your websites and digital assets running smoothly, securely, and effectively in today’s fast-paced digital world.
Our Services
Technical Maintenance and Support
Our foundational service ensures your website components are always functional and up to date. This includes regular updates to plugins and core systems, content management system (CMS) training, support, and site monitoring. These services are essential to keeping your site secure and running smoothly, providing a seamless user experience.
Core Essentials Expanded
For clients who need more engagement with their digital platforms, this comprehensive package includes performance reporting, new landing page development, feature enhancements, and the addition of new functionalities. It’s perfect for ongoing improvements and optimizations that drive better performance and user engagement.
Full Customized Solutions
If you have specific and varied needs, we offer fully tailored solutions. These bespoke packages can include everything from intensive content updates and page additions to feature enhancements and complete site overhauls.
Automated Maintenance
Our basic package is designed for clients seeking a hands-off solution. It includes hosting services managed through Click Here Labs via WP Engine alongside Smart Plugin Manager for artificial intelligence (AI) powered automated plugin updates. This service is tailored for those who prefer minimal involvement, with our team intervening only during update conflicts or security issues.
Rescue and Revitalization
If your website needs a tune-up, our revitalization service starts with an in-depth site audit covering structure, design, functionality, and performance. We identify strengths, address weaknesses, and make immediate fixes for any critical security or functionality issues we find. Our team also works on performance improvements by optimizing images, code, and database queries to enhance loading speeds and user experience. With regular updates and bug fixes, we make sure your site is running securely and efficiently.
Transitioning Services
When it’s time to transition your website from a previous developer or agency, we manage a seamless handover. We coordinate closely with your current team to gather all essential information, including licenses, hosting details, and third-party integrations. Our careful approach ensures a smooth transfer of files, databases, and configurations, keeping your website fully operational throughout the process.
The Click Here Labs
DIFFERENCE
We provide around-the-clock support to minimize downtime and keep your business operations running smoothly. Our team extends support beyond regular business hours, ensuring rapid responses to any issues that arise. We also prioritize understanding your business needs from the very beginning of our relationship to tailor our services effectively. By aligning closely with your goals, we aim to act as an integrated part of your team to help achieve your objectives.